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  • Anywhere Banking Power to Access to your accounts across our branch network.
    The facilities include Cash Deposit/Withdrawal and transfer.
    Outstation Cheque collection.
  • Internet Banking JKB e-Banking = easy Banking, stay connected 24x7
    Available for both Retail and Corporate users.
    SMS Banking
    Statement of Accounts.
    Funds Transfer.
  • ATM Services A network of ATMs deployed across the country.
    Accepting Maestro / Cirrus / Mastercard / VISA / NFS atm / debit / credit cards.
    24x7 Support - ATM Helpdesk
  • Debit Cards - Global Access Card Pin Based -Maestro / Cirrus Debit Card
    Provides online access to savings or current account.
    Accepted at all Domestic as Well as International MasterCard,Maestro,CirrusEnabled ATM's and Point Of Sale locations.
  • Depository Services Dematerialization
    Stock Broking through INVESTMART an initiative of ILFS.
    Depository Participant of NSDL and CDSL.
    Market transaction
    and more...
  • Cash Management Service Real Time Gross Settlement (RTGS)
    National Electronic Fund Transfer (NEFT).

  Grievance Redressal



In view of credit card system up gradation, credit card services will be temporarily Unavailable from 0000 Hrs (IST) on 12th-Feb-2016 to 1200 Hrs(IST) on 12th-Feb-2016.

For any credit card related query/support, please contact us on following numbers:

Toll Free 1800 1800 234

Working hours (10:00 AM to 5:00 PM): 0194- 2486149,2486151,2482463,2486424

Card Hotlisting: 0194-2481936, 2481953.

Inconvenience is regretted.

  JK Bank ATM Help Desk Contact Numbers

Srinagar J&K +91-194-2713333, +91-194-2481936, +91-194-2481953
Mohali 9915615000
Delhi 9910494000
Click here to download the form for customer complaints relating to ATM transactions

  Incharge ATM helpdesk

  Mr. Irfan Kawoos

Phone no : 0194- 2481953, 2481936
Fax: 0194-2481953
Address: ATM Helpdesk, 5th floor
The Jammu & Kashmir Bank Ltd.
Corporate Headquarters
M.A Road
Srinagar, J&K , India

  Grievance nodal Officer for Credit Cards

Mr. Parvez Ahmad   0194-2486427
Card Issuing and Acquiring Department; Corporate Headquarters ; Jammu and Kashmir Bank  

  Contact Details of Functional Heads

Click here to download    

  Grievance/Feedback Posting form


Kindly provide your valuable feedback and or grievance if any along with your name and and a valid emai-id so that we can follow-up and revert to you as soon as possible.

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  Feedback / Comments/ Grievances

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